Frequently Asked Questions

Find answers to our most commonly asked questions below.

If you are running late, please notify us as soon as possible.
If you need to cancel your appointment, please provide at least 2 hours’ notice to avoid cancellation fees and to allow other patients the opportunity to book that time slot.

Our doctors are available for communication through scheduled appointments only.
For any assistance, please contact our reception by phone.

Patients are encouraged to schedule an appointment with their doctor to discuss their results within 7–10 days of having their tests performed.

We value your feedback. Complaints can be sent to our email addresses:
1. contact@franklingeneralpractice.com.au
2. info@franklingeneralpractice.com.au